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The Arc of NC
Triangle Regional Office

Contact Information and Resources

Contact Information

Phone
919-782-4632

Address
353 East Six Forks Road
Suite 300
Raleigh, NC 27609

340 Commerce Avenue
Ste 9
Southern Pines, NC 28387
(by appointment only)

Regional Director
Nicole Kiefer

Nicole Kiefer


Raleigh Office


Southern Pines Office
(by appointment only)



Triangle Region Employment Opportunities

Resource Advocate/Care Manager Extender - Durham

As a Resource Advocate in our Tailored Care Management program, you will play a key role in providing whole-person care to individuals with Down Syndrome, Autism, Cerebral Palsy, and other intellectual/developmental disabilities. You will work closely with the Care Managers to help individuals access the resources and support they need. Your responsibilities will include contacting individuals to build relationships, coordinating appointments, making referrals, and connecting them with necessary community resources. In addition to these tasks, you will provide education, information and advocacy to support individuals to reach their goals.

To be successful in this role, you must be highly organized, possess excellent communication skills, and demonstrate a strong commitment to helping others. You should be able to navigate the service systems effectively and work collaboratively with individuals to ensure they receive the support they need. Position will primarily support individuals living in Durham and Orange counties.

If you have experience in the I/DD field and are passionate about making a difference in the lives of others, we would love to hear from you!

Reports To: This position will be under the direct supervision of the Senior Care Manager.

FLSA Status: Full-time, Non-Exempt

Salary Range: $33k - $38K

Minimum Requirements:

· 18 years of age with a high school diploma or GED

· Two years of experience working directly with individuals with intellectual and/or developmental disabilities OR

· Be a person with lived experience of I/DD OR

· Be a parent or guardian of an individual with an I/DD with at least two years of direct experience providing care for and navigating the system on behalf of that individual.

Deadline: Until Filled

Care Manager – Southern Pines, NC

Are you someone who values empathy, creativity, and making meaningful connections? Do you have a genuine passion for improving the lives of others? If so, we have an incredible opportunity for you to become a vital part of our team as a Care Manager, specializing in providing support to individuals with Down Syndrome, Autism, Cerebral Palsy, and other intellectual/developmental disabilities.

In this role, you'll be more than just a manager—you'll be a trusted ally and advocate for those you serve. Your focus will be on delivering personalized care management that truly puts the individual at the center of everything we do. From crafting individual support plans to empowering individuals to pursue their dreams and aspirations, you'll play a pivotal role in helping them thrive in every aspect of their lives.

Collaboration will be key in this role, as you work closely with a diverse network of partners, including local and statewide agencies, healthcare professionals, and community organizations. Together, you'll coordinate holistic care that respects the unique needs and preferences of each individual, ensuring they receive the support and resources they need to live their best lives.

Reports To: This position will be under the direct supervision of the Senior Care Manager

FLSA Status: Full-time, Exempt

Salary Range: $45k - $52K

Minimum Requirements:

· A bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area; and

· Two years of experience working directly with individuals with intellectual and/or developmental disabilities; and

· Two years of service coordination, care delivery monitoring, and care management experience, in addition to the requirements cited above.

Whether you're a seasoned care manager with years of experience or an aspiring IDD professional, if you have a genuine desire to make a positive difference in the lives of individuals with intellectual and developmental disabilities, we welcome you to join us in our mission. Together, we can create a brighter, more person-centered future for all.

Deadline: Until Filled

Occupancy Specialist

Position Status: Full-Time

Location: Raleigh and/or Greensboro, N.C.

Education Requirements: High School Diploma, prefer HUD Section 8 experience and at least 2 years of experience in field of automated record keeping. Must be able to function in a Windows environment and applicable computer knowledge and experience.

Experience and Responsibilities: The Arc seeks an Occupancy Specialist to support the operation of the Housing Division, in the Raleigh or Greensboro Office. Candidate must be professional, able to handle confidential information appropriately, must have extensive knowledge and experience in compliance and regulatory procedures and have proficient oral and written communication skills. The candidate will be responsible for ensuring accuracy of requisitions and generating all forms associated with tenant’s certifications, transfers move-ins and move-outs, etc. Requirements will include communicating with Local Operators regarding policies. Procedures and follow-up relating to occupancy/tenant information. Maintain information on vacant units and be responsible for updating weekly vacancy reports. A working knowledge of TRACS and EIV systems is highly desirable.

Deadline: Until Filled

Care Manager – Raleigh, NC

Are you someone who values empathy, creativity, and making meaningful connections? Do you have a genuine passion for improving the lives of others? If so, we have an incredible opportunity for you to become a vital part of our team as a Care Manager, specializing in providing support to individuals with Down Syndrome, Autism, Cerebral Palsy, and other intellectual/developmental disabilities.

In this role, you'll be more than just a manager—you'll be a trusted ally and advocate for those you serve. Your main focus will be on delivering personalized care management that truly puts the individual at the center of everything we do. From crafting individual support plans to empowering individuals to pursue their dreams and aspirations, you'll play a pivotal role in helping them thrive in every aspect of their lives.

Collaboration will be key in this role, as you work closely with a diverse network of partners, including local and statewide agencies, healthcare professionals, and community organizations. Together, you'll coordinate holistic care that respects the unique needs and preferences of each individual, ensuring they receive the support and resources they need to live their best lives.

Reports To: This position will be under the direct supervision of the Senior Care Manager

Location: Serving members primarily living in Lee and Harnett Counties.

FLSA Status: Full-time, Exempt

Salary Range: $45k - $52K

Minimum Requirements:

· A bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area; and

· Two years of experience working directly with individuals with intellectual and/or developmental disabilities; and

· Two years of service coordination, care delivery monitoring, and care management experience, in addition to the requirements cited above.

Whether you're a seasoned care manager with years of experience or an aspiring IDD professional, if you have a genuine desire to make a positive difference in the lives of individuals with intellectual and developmental disabilities, we welcome you to join us in our mission. Together, we can create a brighter, more person-centered future for all.

Deadline: Until Filled


Join Our Team as a Support Associate!

Are you ready to make a meaningful impact while enjoying your work? We are seeking compassionate, reliable, and empathetic Support Associates to provide direct care services in the following areas: Apex, Cary, Crabtree Area, Brier Creek Area, North Raleigh, and Zebulon. If you are down-to-earth, friendly, active, and dedicated to bringing positivity into people's lives, we would love to hear from you!

About the Role:

We have several opportunities offering part-time, full-time, and as needed hours. As a Support Associate, you’ll be a crucial part of our team, your day could include assisting with personal care, transfers, budgeting, in home activities, and/or providing transportation for the person supported to explore their community.

What We're Looking For:

Kid at Heart: Bring joy and positivity to our support services.

Compassionate: Understand and empathize with individual needs and emotions.

Safety-Conscious: Always keep safety top of mind to prevent hazards.

Experienced: Previous experience in care, especially for those with disabilities, is highly valued.

Great Communicator: Comfortable with various communication styles for effective interaction.

Licensed Driver: A valid driver’s license is a must for transportation responsibilities.

Tech-Savvy: Able to complete online training and documentation on our online portal in a timely manner.

Why Join Us?

Inclusive Culture: We celebrate diversity and welcome applicants from all backgrounds. We are proud to be an equal opportunity employer and are committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Competitive Pay: Enjoy a salary ranging from $16 to $17 per hour.

Meaningful Work: Your dedication will directly contribute to the well-being and happiness of those we support.

Supportive Environment: Join a team that values your contributions and fosters a sense of community. Join our caring community and be a part of something truly rewarding.

Apply Today!

Be the reason someone smiles today. Start your journey with us and experience the joy of making a difference every day.


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